Contact Us

We have made it easy for you to contact us regarding your questions or concerns.  Listed below are important addresses and phone numbers. 

Members

Feel free to contact Member Services at 1-800-566-6444 from 8am to 5pm, Central Time, Monday through Friday or for specific services, see the numbers listed below. For those who are hearing or speech impaired, TDD/TTY 1-800-613-3087

Providers

If you need to speak to a representative about a claim related issue, HealthCare USA Claims Customer Service is available to assist you from 8:00 a.m. to 5 p.m., Monday through Friday. Just call 1-800-295-6888.

You can also call a Provider Relations Representative at a Provider Relations number listed below. If you prefer to write us, please send your correspondence to a Provider Relations address listed below.

Net Support

Have a question about the site? Contact the Net Support Team at 1-866-213-0804 from 7am to 5pm Central Time.